100% StubPass.com Guarantee
StubPass.com appreciates your business and strives to provide you with the best buying experience possible and that is why we back our website with a 100% money-back guarantee. We are more than just a ticket venue with great seats and cheap prices; we will stand by your side during the whole process, even if a problem arises out of our control.
StubPass.com is a resale marketplace where live event fans like you can find the tickets you want. Tickets sold on the StubPass.com marketplace are sold by independent sellers, from fans to professional ticket brokers.
You will receive a 100% refund for your tickets if:
But we do not stop there. You also have our 100% Money Back Guarantee if:
- Your order was accepted but not delivered by the seller.
- Your order was accepted but not delivered in time for the event.
- Your tickets were not valid for entry. (1)
- Your event is cancelled and is not rescheduled. (2)
You can purchase your tickets with peace of mind knowing we have you covered. Once your order is placed, all you have to do is get ready for the fun times headed your way when the event day arrives.
If you need assistance contacting a broker about a ticket or if you have questions about our 100% Guarantee, click here and we will be happy to assist you any way we can.
Notes Regarding Guarantees:
(1) Verifiable proof must be provided in letter form from the venue. Written or stamped "voids" do not constitute verifiable proof.
(2) 100% refund for a cancelled event does not include shipping.